Upon completion, all participants will receive certificate of course completion from NC Dental U.


The NC Dental U Dental Receptionist Program provides the essential skills needed to enable our students to gain the required proficiency to become an entry level Dental Receptionist.

Upon successful completion of this program, our students will be marketable as a skilled Dental Receptionist, with all certifications required to perform job duties in the dental office. Students may become employed as Front Desk Associates, Office Managers, Dental Product Sales Representatives or Accounts Receivable Clerks. Some students may choose to further their education to become a Dental Assistant or Registered Dental Hygienists.

This is a 40 hour course offered on Friday's and Saturday's in Wake Forest ONLY! Price includes textbook and all certifications. The course outline is below and will include Infection Control, Medical Office Emergencies, HIPAA and CPR certifications.

Course Outline:

  • Understand the role of the Dental Receptionist.
  • Know the basics of dental practice.
  • Develop communication skills for use with patients and coworkers.
  • Develop excellent telephone technique.
  • Produce professional written correspondence.
  • Relate to patients in a professional, caring manner.
  • Understand teamwork in the dental office.
  • Maintain quality patient records.
  • Understand information management in the dental office.
  • Become proficient with scheduling and recall systems.
  • Process dental insurance.
  • Perform inventory management and equipment maintenance.
  • Know bookkeeping and collection procedures.
  • Use the computer to promote efficiency.
  • Develop employability skills and strategies

PRICE: $1295.00

CALL TOLL FREE: 877-432-3555


1904 S. Main Street Suite 116
Wake Forest, North Carolina 27587
Phone: 877-432-3555
Fax: 1-888-494-8114

2140 W. Arlington Blvd.
Greenville, North Carolina 27834
Phone: 877-432-3555
Fax: 1-888-494-8114

3621 Cape Center Dr.
Fayetteville,  North Carolina  28304 
Phone: 877-432-3555
Fax: 1-888-494-8114

12 Lincolnshire Dr.
Lockport, New York 14094


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